Ask Arnie

Privacy Policy

Effective date: July 28, 2026

Ask Arnie is operated by MS1 Ventures LLC (“Ask Arnie,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect through the Ask Arnie mobile application (the “App”), our websites including askarnie.app (the “Site”), and our text messaging program (together, the “Service”), how we use it, and the choices you have. By using the Service, you agree to this Policy.

1. Information we collect

Information you provide

  • Questions and content. The questions you ask Arnie, messages you send, photos you choose to share for explanations, and preferences you enter (such as meal preferences, gift lists, and saved dates).
  • Phone number. If you opt in to our texting program, the mobile number you enter, your consent choices, and your message history with Arnie.
  • Support communications. Anything you send us at support@askarnie.app.

Information collected automatically

  • Approximate location (only if you grant the App location permission), used to provide weather and nearby activity suggestions.
  • Device and usage information, such as device type, operating system, app version, IP address, and basic usage and performance data.

The App does not require an account. Much of what you save in the App (such as chats, meal plans, and gift lists) is stored on your device.

2. How we use information

  • To provide, personalize, and improve the Service and respond to your requests.
  • To send you the text messages you signed up for, and to honor your opt-outs.
  • To keep the Service safe, prevent abuse, and enforce our Terms.
  • To comply with legal obligations and protect our legal rights.

3. Artificial intelligence processing

Arnie's answers are generated with the help of third-party artificial intelligence providers (for example, large language model services operated by companies such as OpenAI, Google, Amazon Web Services, and Perplexity). Your questions and any content you submit for processing are sent to these providers as our service providers to generate a response. We do not authorize them to use your content to market to you. Please do not include sensitive personal information (such as health, financial account, or government ID details) in your questions.

4. Text messaging program

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with vendors and service providers acting on our behalf solely to deliver the messages you requested (for example, our text messaging platform), or as required by law.

  • Enrollment is strictly opt-in from inside the App and confirmed with a one-time verification code.
  • Message frequency varies based on the options you choose (typically a few messages per week).
  • Message and data rates may apply.
  • Reply STOP to any message to cancel all texts; reply HELP for help or contact support@askarnie.app.
  • Consent to receive texts is not a condition of using the App.

5. When we share information

We do not sell your personal information. We share information only:

  • With service providers that help us run the Service (AI providers, cloud hosting, text message delivery, analytics), bound to use it only on our behalf;
  • For legal reasons, when required by law or to protect the rights, safety, or property of you, us, or others;
  • In a business transfer, such as a merger, acquisition, or sale of assets, subject to this Policy's protections.

6. Data retention

We keep information only as long as needed for the purposes above. Texting consent records and opt-out records are retained as required to honor your choices and to comply with law. You can request deletion at any time (see Section 8).

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

  • Texting: reply STOP to any message, or turn texting off in the App's Text settings.
  • Location: you can disable location access in your device settings at any time.
  • Access or deletion: email support@askarnie.app with the subject “Privacy request.” Depending on where you live, you may have rights to access, correct, or delete personal information, and we will honor valid requests as required by applicable law. We will not discriminate against you for exercising your rights.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

10. Changes to this Policy

We may update this Policy from time to time. We will post the updated version here with a new effective date, and for material changes we will provide additional notice through the Service.

11. Contact us

MS1 Ventures LLC — Ask Arnie
Email: support@askarnie.app